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Mediation adds value

Businesses today are looking to conserve resources and rebuild a sound foundation for future growth and prosperity.


Mediation adds value at every step.

Business Benefits

Conflict management is equally important as risk management, corporate governance, health and safety, financial planning and competency. A capability for managing conflict increases the effectiveness of all the core business activites by addressing the competing needs across the business. It also brings added value to employee and customer engagement and retention.

A skilled and experienced mediator creates the environment and the opportunities for sustainable outcomes. Those skills have enormous potential to improve strategy, planning and resource allocation. They also help manage the negative effects of change by identifying opportunities and increasing the understanding about the need for change.


These are the areas of business where specialist mediation skills can make a real difference:

Strategy

Restructuring

Project Management

Financial Planning

Strategy
People often start strategy meetings knowing where they want to end up. That is not a bad thing and yet if you view other contributors as also having an end game which is different from yours, how will you deal with that? A third party can help you evaluate alternatives and create options. More options, more choices, greater engagement of team members and better decisions - which may not be what you first thought of.

Restructuring
Restructuring shouldn't just be a euphemism for downsizing or redundency. Restructuring is what you do to anticipate trends and prepare for change; when you see your market declining because of innovations and technology; when you see performance fall in certain departments - it is not always about cutting headcount although that can be part of the story. See Employment for examples of negotiating redundancy.

Project Management
The emphasis on skills and expertise for project teams can often overwhelm the balance between tangible and intangible skill sets. How many projects take account of how the team dynamics will work when things go wrong? Is your number one expert also good at engaging people and are they likely to flag up conflict before it becomes a dispute or is there an expectation that he/she should bring solutions and not problems? The majority of projects either fail or disappoint because people don't spot the early signs: the smoke signals that tell you that there really is a fire smouldering. Putting teams together with more than just a nod to dealing with problems puts £s on the bottom line.

Financial Planning
Cutting the budget is an art as much as a science and that requires creativity. The normal budget cycle starts at the top with feedback or comments from those who have to make it work. Engaging the front line in addressing the budget often provides solutions to conflicts in needs and creative solutions. If you want to know how to save money then ask those who have to manage on less than you and see the waste first hand. Increased understanding brings commitment.

Business Benefits

Mediation adds value at any stage of a dispute: the earlier the better. An early agreement can save thousands of pounds and hundreds of man hours.There are other benefits too. A project back on track, improvements to processes, emerging risks identified before they become liabilities, a valuable relationships restored before it is too late.

Sometimes all it takes is a pause in the cycle of blame and denial just long enough for a structured and well managed face-to-face meeting. The independent third party makes a big difference to the quality of that kind of meeting.

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