When it comes down to a simple assessment of why disputes happen there are three key features:
The mediator helps bring relevant facts from the past and new information and ideas together in a timely way in order to expand the choices and filter out that which doesn't work. The mediator also brings realism and imagination at the same time and in a unique way which focuses on the future and not on the past.
Wherever negotiation takes place which involves people and their needs and interests - mediation can add value.
Pre-contract negotiation: once a contract is agreed it is rarely revisited until something goes wrong. It goes wrong because people's needs and interests change in relation to the changes that happen in the normal course of business. Using mediation to design the contract will pay dividends because a good mediator can help you design ways to deal with the changes before they become a problem.
Do you want the business? A fantastic opportunity comes along. A great client, lots of work, security for many. Do you want the business? Of course you do! Well may be not!
Until you can conceive that maybe you don't want the business, or that in fact there is a choice to be made, you are exposed to agreeing something you may not be able to deliver.
Commercial disputes successfully resolved in
Manufacturing: automotive, rapid prototyping, steel and metals forming, fashion, food.
Construction: major projects, rail and rail maintenance, sub-contractor.
IT: projects, team performance, training, internet retailing
Transport: rail, air (inc. fixed base operations), shipping.
Partnership: small business, regional law practices, restaurant owners, franchise.
Printing and publishing: large volume printers, design house, book publishing, pr & marketing.
Financial Services: banking, metals trading.
