Skills for Work and for Life

Dispute Savvy - Risk Management skills which save money and relationships

7 HOURS IN-HOUSE or ONLINE 2 x 3.5 hours

How dispute savvy are you? Can you recognise the signs of a dispute emerging? Do you and your team have the skills and approaches to deal with difficulties? This course will give you skills and techniques to deal with disputes so you can get your team or project back on track. It is fun, engaging and rewarding.

Mediation Advocacy for Lawyers and Advisors - Supporting your client in a mediation

ONLINE COURSE – 2 x 3.5 hours

Supporting your client in mediation requires a good understanding of the mediation process and how to make the most of the opportunities available in a time-efficient way. Engaging the other side in productive dialogue and at the same time ensuring your client gets the best possible deal in all the circumstances requires a different approach from preparing for trial.

Foundation Mediation Skills Course - 40 hours


Mediation skills are leadership skills and mediation is a core business process.

In this course, you will learn how to be an effective in-house mediator. The course covers commerical and workplace and is the only course which covers both.

Amanda Bucklow and Charles Middleton-Smith have trained around 1500 mediators.



7 hours in-House or 2 x 3.5 hours ONLINE

Dispute Savvy

Risk management skills which save you money and relationships.

online course – 2 x 3.5 hours

Mediation Advocacy

Supporting your client in a mediation.

online course – 8 x 5 hours plus in-person assessment

Foundation Mediation Skills – 40+ hours

Accredited workplace or commercial mediator.


What Students Say

An unfailing sense of quality about the whole experience – well worth attending.



Exceeded all expectations. It is day 5 and not only am I sad it is the end of the course but could have very happily continued for weeks more! Interesting, varied, interactive, inspirational. I liked the fact that the case studies were a challenge rather than too easy.



Insights gained from trainers based on their extensive experience and research into the subject. If you are considering mediation training, Amanda (Bucklow) and Charles (Middleton-Smith) are the standard against which others should be judged.



Came personally recommended and again, exceeded all expectations. Incredibly professional, interesting, very knowledgeable, personable, very patient (with all my questions!) 

Consultant Solicitor


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