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Meet the Mediator
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Articles written by Amanda and others on cases and opportunities for mediation in business.
Unique online training course. Fully interactive with coaching, assessment and feedback.
My blog includes conversations about the topic of my forthcoming book.
Frequently Asked Questions
Who pays for the mediator?
Is a mediation always one day?
It is amazing how much can be achieved in one day. For more complex cases two or more days happens frequently. With a very limited amount of information about the matter Amanda will be able to advise on the options and design a process that suits the people and the problem.
There are some types of matters where a half day followed by a further day might be more appropriate. Alternatively, a good deal of preparatory work can be done by phone so that everyone arrives at the mediation with a clear idea of what needs to be discussed. Amanda is well known for her preparation of herself and of the parties so that everyone has a sense of what might happen and the time is used to find a settlement.
How do you chose a mediator?
Choosing a mediator is about matching the mediator to the people. Personal recommendation always works. Experience counts more than subject expertise although it certainly helps if the mediator knows the industry or sector. Training is also a good indicator for those with less experience. The most important point is the ability to build rapport with the parties. Amanda is always willing to speak to parties and their representatives before appointment so that people can have a sense of the way she works and her approach.
When is the best time to mediate?
Mediation works at anytime during a conflict or dispute. One of the obvious advantages of early dispute resolution is controlling the costs. These are not just legal costs but the costs of delay, distraction and lost opportunities. The earlier the timing of structured negotiation the more likely the relationship can be restored and the investment in the contract preserved. This is important where parties are likely to be in business with each other in the future.
The ingredients for a good mediation are willingness to engage, healthy cynicism and a desire for a resolution. The rest is up to the skills and experience of the mediator.