The Art of Mediating Online

£60.00 including VAT

Date:   8 December 2022

Time:   17:00 – 19:00 BST (GMT +1)

Place:   Zoom – your link will be sent to you after booking.

In this course, you will learn approaches to managing the differences between mediating online and mediating in person and learning new skills to maintain energy, engagement and productive negotiation.

Also available as an in-house course for companies and organisations focusing on skills to manage productive conversation when people are in conflict. Please use the contact form for further information and prices.

Book 6 courses for the price of 5 – use code BK62022

There are particular skills for mediating online. These skills go a long way in rebalancing the absence of in-person engagement and they can improve your effectiveness for in-person mediation as well.

In this course, you will learn approaches for

    • preparing effectively for online mediation
    • making sense of body language from the shoulders up
    • adjusting your own body language
    • managing energy
    • sharing documents
    • dealing with questions about the security and privacy of the online process.

17:00 - 18:00 Teaching and exercises
18:00 - 18:10 Break
18:10 - 19:00 Questions and examples from the audience