Your first step to building exceptional interpersonal skills

Foundation Skills November 2022

£3,000.00 including VAT

Foundation Mediation Skills – Civil, Commercial and Workplace – 48 hours

Online and In-Person

Online Dates: 1, 3, 8, 10, 15, 17 and 22 November 2022

Online Times: 08:30 – 14:00 GMT each day

In-Person Dates: Practice Day 1 December 2022 in London, Venue TBA

In-person Times: 08:30 – 18:00 GMT

12 in stock

Mediator Skills Training

Our foundation skills training course is unique because we

    • offer a pre-course consultation to help you make the right decision about investing in the training and to help us personalise the training you need.
    • teach civil, commercial and workplace skills in the same course.
    • focus on developing interpersonal and negotiation skills.
    • include skills to manage longer mediations including project mediation.
    • help you develop skills to conduct online and in-person mediations.
    • provide you with a portfolio of templates to kick start your mediation practice.

Optional Assessment: 1-hour case study online and 1-hour case study in person.

On successful completion of two 1 hour role play exercises, you will be accredited as a civil and commercial mediator and a workplace mediator.

The combination of these accreditations gives you the best possible skill set to resolve disputes in your current role and gives you a solid foundation for a commercial mediation practice. It also prepares you to use your skills immediately and a road map for developing top-tier leadership skills.

Teaching: 40 hours online and 8 hours in person with a significant amount of practical exercises, demonstrations and personal coaching.

Your teachers: The course leaders are Amanda Bucklow and Charles Middleton-Smith with guest trainers drawn from the very best in the field. Together, Amanda and Charles have trained over 1200 mediators around the world and have a track record second to none for engaging people in learning these important skills and demonstrating them effectively.


    • 48 hours of teaching, role play and coaching
    • Pre-course self-assessment questionnaire
    • Course materials
    • Access to a password-protected website for additional materials
    • Post-course self-assessment questionnaire
    • e-Book of course materials with navigation
    • portfolio of template documents

Not included:

  • Assessment